Authbase

Privacy Policy

Last Updated: October 28, 2026

1. Introduction

365 DataSolutions, LLC, doing business as Authbase ("Authbase," "we," "our," or "us"), respects your privacy and is committed to protecting personal information collected through our website at https://www.authbase.io (the "Site").

This Website Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit the Site, submit business inquiries, communicate with us, or otherwise interact with our public website.

The Authbase identity verification application involves additional activities, including identity verification, biometric processing through third-party providers, connected application authorizations, and payment processing. Those activities are further described in the applicable Authbase application Privacy Policy and related notices.

This Website Privacy Policy focuses on personal information processed through our public marketing website.

We do not sell personal information.

2. Information We Collect

Depending on how you interact with the Site, we may collect the following categories of information.

A. Information You Provide Directly

When you contact Authbase or submit a Request Integration inquiry, we may collect:

  • Your name.
  • Business or organization name.
  • Email address.
  • Telephone number, if provided.
  • Information about your business or integration requirements.
  • Messages, inquiries, feedback, and other information you choose to submit.

We may also collect information you provide when corresponding with us by email or through other available communication channels.

Please do not submit government identification documents, biometric information, financial account credentials, or other sensitive personal information through general marketing inquiry forms unless specifically requested through an appropriate secure process.

B. Information Collected Automatically

When you access the Site, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Device type and operating system.
  • General geographic location inferred from technical information.
  • Pages visited and interactions with the Site.
  • Referring website addresses.
  • Access dates, timestamps, and usage patterns.
  • Information collected through applicable cookies, server logs, analytics tools, and similar technologies.

This information may be used to operate the Site, maintain security, understand visitor activity, and improve website performance.

C. Information From Third Parties

We may receive information from service providers or third parties that assist in operating the Site, processing business inquiries, providing website analytics, preventing fraud, or supporting communications.

We may combine such information with information you provide, where permitted by applicable law.

3. How We Collect Information

We collect personal information through:

Direct interactions: Information you voluntarily submit through inquiry forms, emails, or other communications.

Automated technologies: Information collected through browsers, cookies, server logs, and similar website technologies.

Service providers and third parties: Information received through authorized providers supporting website functionality, communications, analytics, and security.

The categories collected depend on the features you use and the technologies operating on the Site.

4. How We Use Personal Information

Authbase may use information collected through the Site to:

  • Operate, maintain, secure, and improve the Site.
  • Respond to Request Integration submissions and business inquiries.
  • Communicate with prospective customers, integration partners, and other contacts.
  • Provide information about Authbase services and platform capabilities.
  • Respond to support requests and feedback.
  • Analyze website usage, traffic patterns, and performance.
  • Conduct research and improve our services.
  • Detect, investigate, and prevent fraud, unauthorized access, misuse, or security incidents.
  • Maintain business records and fulfill contractual obligations.
  • Comply with applicable legal or regulatory requirements.
  • Protect our rights, property, and legitimate business interests.

Where permitted by law and consistent with applicable preferences, we may also communicate information about Authbase services, events, product developments, and business opportunities.

We do not use information submitted through the marketing website to perform identity verification unless you separately engage with an applicable Authbase verification process.

5. Cookies and Similar Technologies

The Site may use cookies and similar technologies to support website functionality, improve visitor experience, monitor performance, and understand how visitors interact with our content.

Cookies are small files stored on your device that may allow a website to recognize preferences or collect information about browsing activity.

Depending on the technologies enabled, these may include:

Strictly Necessary Cookies: Support essential website functionality, security, and operation.

Analytics and Performance Cookies: Help us understand website traffic, visitor interactions, and performance.

Functionality Cookies: May remember visitor preferences or settings.

Advertising and Targeting Technologies: Where used, may help measure the effectiveness of marketing activities or provide relevant communications.

You can control or disable many cookies through your browser settings. Restricting certain cookies may affect available website functionality.

Where applicable law requires consent or specific choices regarding nonessential cookies or tracking technologies, we will provide those choices.

Third-party providers may have their own privacy practices concerning technologies they operate.

6. How We Share Personal Information

Authbase does not sell personal information.

We may disclose personal information to the following categories of recipients where reasonably necessary and permitted by law:

A. Service Providers

Third-party companies that support website hosting, infrastructure, security, analytics, customer communications, inquiry processing, and related business operations.

These providers may process information on our behalf to perform their contracted functions.

B. Affiliates and Business Partners

Affiliated entities and authorized business partners where necessary to evaluate or respond to business inquiries, support prospective integrations, or conduct legitimate business operations.

C. Legal and Regulatory Authorities

Government agencies, regulatory authorities, courts, or other parties where disclosure is required or permitted by law, including in response to lawful requests or legal proceedings.

D. Business Transactions

Relevant parties in connection with a merger, acquisition, reorganization, financing, sale of assets, or similar corporate transaction, subject to applicable legal requirements.

E. Protection of Rights and Security

Parties where disclosure is reasonably necessary to investigate fraud, prevent misuse, protect safety, or enforce applicable legal rights.

Information you choose to provide directly to a third-party website or service is governed by that third party's applicable privacy practices.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal requirements, maintain appropriate business records, resolve disputes, and protect our legitimate business interests.

Retention periods may vary according to the category of information and its intended use.

For example:

  • Business inquiries and communications: Retained for as long as reasonably necessary to evaluate the inquiry, maintain appropriate business records, or support an ongoing relationship.
  • Website technical and usage information: Retained according to applicable operational, analytics, security, and service-provider requirements.
  • Legal and compliance records: Retained for periods required or permitted by applicable law.

When personal information is no longer reasonably necessary, we will delete or anonymize it, subject to applicable legal, regulatory, and legitimate business exceptions.

Information relating to an Authbase application account or verification transaction may be subject to separate retention requirements described in the applicable application Privacy Policy.

8. Data Security

Authbase uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include appropriate access restrictions, infrastructure security controls, and safeguards implemented by authorized service providers.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights and Choices

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we maintain about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of certain personal information.
  • The right to know how your personal information is collected, used, and disclosed.
  • The right to request a portable copy of certain personal information.
  • The right to opt out of certain uses or disclosures, where applicable.
  • The right not to be discriminated against for exercising applicable privacy rights.

To submit a privacy request, contact support@authbase.io.

We may take reasonable steps to verify your identity or authority before processing a request.

Requests may be granted in whole, in part, or denied where an applicable legal exception permits or requires us to retain or process information.

Where required by applicable law, we will explain applicable appeal rights if a privacy request is denied.

Authorized Agents

Where permitted by law, an authorized agent may submit a privacy request on your behalf.

We may require appropriate documentation establishing the agent's authority and may separately verify the request with you.

California and Other State Privacy Rights

Residents of California and other states with applicable privacy laws may have additional rights concerning personal information.

We will process requests and applicable opt-out preference signals in accordance with the laws governing those rights.

10. Marketing Communications

If you receive promotional communications from Authbase, you may opt out of future marketing emails using the unsubscribe link included in those messages or by contacting support@authbase.io.

Opting out of marketing communications does not necessarily prevent us from sending essential responses to inquiries, security notices, or other communications permitted or required by law.

11. Third-Party Links

The Site may link to third-party applications, websites, or services, including ecosystem partners, integration partners, and external resources.

These services may collect and process personal information independently.

Authbase does not control the privacy practices of third parties and encourages you to review their privacy policies before providing information.

12. International Data Transfers

Information collected through the Site may be transferred to, stored in, or processed in the United States or other countries where Authbase or its authorized service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

13. Children's Privacy

The Site is not directed to individuals under 18 years of age.

We do not knowingly collect personal information from minors through the Site.

If we learn that personal information has been collected from a minor in violation of applicable law, we will take appropriate steps to delete it, subject to applicable legal requirements.

Parents or guardians who believe a minor has submitted personal information may contact us at support@authbase.io.

14. Changes to This Privacy Policy

We may update this Website Privacy Policy from time to time to reflect changes in our practices, technology, business operations, or applicable legal requirements.

Updates will be published on the Site with a revised Last Updated date.

Where required by applicable law, we will provide additional notice of material changes.

15. Governing Law

This Privacy Policy shall be interpreted in accordance with applicable privacy and data protection laws.

To the extent permitted by law, disputes arising from this Privacy Policy shall be governed by the laws of the State of California, without regard to conflict-of-law principles, subject to any mandatory rights or protections available under applicable law.

16. Contact Information

If you have questions about this Website Privacy Policy, wish to exercise applicable privacy rights, or require this policy in an alternative accessible format, please contact:

365 DataSolutions, LLC d/b/a Authbase

3250 Bonita Beach Rd., #205-213
Bonita Springs, FL 34134

Email: support@authbase.io
Website: https://www.authbase.io